Terms of Service

1) Introduction and acceptance

These Terms of Service (“Terms”) govern your access to and use of the Strive Success Solutions website and any related pages, forms, and content (the “Website”). By using the Website, you agree to these Terms.

2) About our services

We provide services such as AI automation consulting, chatbot and voice agent development, workflow automation, and related implementation and support (“Services”). Any purchase of Services is typically governed by a separate proposal, statement of work, or service agreement. If there is a conflict, the signed agreement (or accepted proposal) prevails for the Services.

3) Changes to Terms

We may update the Website and these Terms at any time. Changes take effect when published. Your continued use after changes means you accept the updated Terms.

4) Permitted use and user conduct

You agree not to:

• Use the Website for unlawful purposes
• Attempt to gain unauthorised access to systems or accounts
• Interfere with the Website’s operation or security
• Copy, scrape, or harvest data from the Website without permission
• Upload or transmit malware or harmful code
• Use the Website to infringe another party’s rights

We may block access if we believe you have breached these Terms.

5) Intellectual property

All intellectual property on the Website (including text, branding, logos, graphics, and layout) is owned by or licensed to us. You may view and use the Website for your own business purposes, but you must not reproduce or distribute Website content without our written consent.

6) Quotes, pricing, and availability

Any information on the Website about Services is general and may change. Quotes, timelines, and deliverables are only confirmed in writing (for example, a proposal or statement of work).

7) Disclaimers

The Website is provided on an “as is” basis. To the extent permitted by law, we do not warrant that:

• The Website will always be available, uninterrupted, or error-free
• Information on the Website is complete, current, or suitable for your specific needs

You are responsible for how you use information from the Website.

8) Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, loss of opportunity, or loss of data arising from your use of the Website.

Where liability cannot be excluded under law, our liability is limited to the extent permitted. Nothing in these Terms excludes rights and remedies you may have under the Australian Consumer Law.

9) Third-party links and tools

The Website may include links to third-party websites or tools. We do not control them and are not responsible for their content, availability, or practices.

10) Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we handle personal information under the Privacy Act and APPs.

11) Security

You must not attempt to breach the security of the Website. We may cooperate with law enforcement and regulators where required.

12) Termination

We may suspend or terminate access to the Website immediately if we reasonably believe you have breached these Terms or pose a security risk.

13) Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and any courts with jurisdiction to hear appeals. (Choosing a state governing law clause does not remove mandatory protections like the ACL.)

14) Contact

Questions about these Terms can be sent to:
hello@strivesuccesssolutions.com.au or +61 432 220 947.